Shipping, Delivery & Payment Policy

Effective Date: May 18, 2026
Company: NiSa Softwares

1. Shipping Policy (Digital Goods)

NiSa Softwares provides a cloud-based Software-as-a-Service (SaaS) platform for customer management and WhatsApp automation. Because our service is entirely digital, we do not ship any physical goods, hardware, or documentation. Therefore, no physical shipping or handling fees apply to your purchase.

2. Delivery and Account Activation

"Delivery" of our product constitutes the digital provisioning of your account credentials and unlocking premium features within your online dashboard.

  • Instant Activation: Upon successful completion of your payment, your Starter plan will be automatically and instantly upgraded to the Premium API tier.
  • Accessing Your Service: You can access your unlocked features (such as CSV Data Import and Meta API configuration) immediately by logging into your dashboard at our website.
  • Confirmation: You will receive a payment receipt and an upgrade confirmation email at the billing email address provided during checkout.
3. Accepted Payment Methods

We partner with Razorpay, a secure, industry-leading payment gateway, to process all transactions. We do not store your credit card or bank details on our servers. You can pay for your subscription using:

  • UPI: Google Pay, PhonePe, Paytm, BHIM, and other UPI apps.
  • Credit/Debit Cards: Visa, MasterCard, RuPay, and Maestro.
  • Net Banking: Supported by all major Indian banks.
  • Wallets: Selected digital wallets supported by the Razorpay gateway.
4. Billing and Renewals
  • Currency: All prices listed on our platform are in Indian Rupees (INR) and are inclusive of applicable taxes (like GST) unless explicitly stated otherwise during checkout.
  • Subscription Cycle: Subscriptions are billed annually or according to the specific plan duration selected at checkout.
  • Renewals: Your dashboard will display a countdown when your license is nearing expiration. You can securely renew your subscription via the dashboard using the same payment methods.
5. Issues with Delivery or Payment

If your payment is deducted from your bank account but your dashboard does not reflect the Premium upgrade within 5 minutes, please do not initiate a second payment. Contact our support team immediately at payments@nisasoftwares.com with your transaction ID, and we will manually verify and activate your account.



Last updated on May 18th 2026